Claims with Glatfelter

Questions?

Contact our Claims team.

Steve McConaghy
President, Glatfelter Claims Management
claims@glatfelters.com | 800.233.1957

We’re here for you and your clients.

In a difficult moment, the right support and communication can make all the difference. We’re proud to partner with agents to give clients the service they need in the moments that matter most.

File a Claim

Email completed loss reports (found below) to our Claims Department or fax to 717.747.7051. In the event of an after-hours emergency, please contact Glatfelter Claims Management at 800.233.1957 for assistance.

Property Loss Claim

To file, please gather:

  • Policy number
  • Date and time of the incident
  • Insured name, address and contact info
  • Location of loss
  • Type of loss
  • Report number
  • Name of authority contacted
Download Form

General Liability Claim

To file, please gather:

  • Policy number
  • Date and time of the incident
  • Insured name, address and contact info
  • Location of occurrence
  • Description of occurrence
  • Name of authority contacted
  • Injured name, address and contact info
  • Type of liability
  • Witness contact info
Download Form

Auto Loss Claim

To file, please gather:

  • Policy number
  • Date and time of the incident
  • Insured name, address and contact info
  • Location of accident
  • Description of accident
  • Name of authority contacted
  • Report number
  • Policy information
  • Insured VIN number
  • Description of damage
  • Injured name, address and contact info
  • Witness or passenger contact info
Download Form

Important reminders for your clients:

“We had a claim on a church that fell in the grey area, as often happens, and Glatfelter, rather than try to find a way out of coverage, found a way to make sure that the policy responded."